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Data Privacy Policy

1. Introduction

At Rye Taxi & Airport Service, Inc., we are committed to protecting the privacy of our customers and ensuring the confidentiality of their personal information. This Data Privacy Policy explains how we collect, use, and protect the personal information we gather through our SMS text messaging service and other communications.

2. Information We Collect

We may collect the following information from our customers for the purpose of delivering efficient and accurate transportation services:

  • Phone Number: Used for direct communication about transportation services, such as booking confirmations, status updates, and other service-related notifications.

  • SMS Opt-In: Customers are required to opt in to receive text message notifications. This opt-in process confirms customer consent for us to send SMS updates related to transportation services.

3. How We Use Your Information

Your information is used solely to enhance our transportation services and maintain communication about your reservations and status updates. Specifically, we use your phone number and SMS opt-in preference for:

  • Sending booking confirmations, arrival notifications, and trip status updates.

  • Sharing essential service-related information that may impact your experience.

4. Marketing Practices

Please note that Rye Taxi & Airport Service, Inc. respects customer privacy and refrains from using personal data for unsolicited marketing communications.

  • SMS Opt-In or Phone Numbers for the purpose of SMS are not being shared for marketing purposes.

  • We do not share, sell, or disclose your phone number to third-party marketers, and you will not receive any marketing messages from us without prior consent.

5. Information Sharing and Disclosure

Rye Taxi & Airport Service, Inc. does not sell, rent, or otherwise share personal information with third parties, except as necessary to fulfill transportation services or comply with legal obligations. In cases where we work with trusted service providers to support our operations, these providers are obligated to protect customer information in alignment with this Data Privacy Policy.

6. Security of Personal Information

We take reasonable and industry-standard precautions to protect your information against unauthorized access, alteration, or disclosure. All data is stored securely, and access is limited to authorized personnel who require it to fulfill their responsibilities.

7. Customer Rights and Control

Customers have the right to:

  • Opt out of receiving SMS communications at any time by replying “STOP” to any SMS message or by contacting our customer service team.

  • Request a copy of the personal data we have on file, and to update, correct, or delete that information as necessary.

8. Changes to This Policy

We may update this Data Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated via our website or through direct communication.

9. Contact Us

If you have questions or concerns about this policy or your personal data, please contact our customer support team:

Thank you for choosing Rye Taxi & Airport Service, Inc. Your trust is important to us, and we are committed to safeguarding your personal information with the utmost care.

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